Integrate Twist with ChatBot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Twist
When this happens...
New Thread
New Comment Posted in Thread
New Message Posted in Conversation
Workspace Deleted
Workspace Updated
New Workspace
Workspace User Added
Workspace User Updated
Workspace User Removed
Channel Added
Channel Updated
Channel Deleted
Channel User Added
Channel User Removed
Thread Updated
Thread Deleted
Comment Updated in Thread
Comment Deleted in Thread
Message Updated in a Conversation
Message Deleted in a Conversation
Group Added
Group Updated
Group Deleted
Group User Added
Group User Removed
ChatBot
Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
Create a Story in ChatBot when New Thread in Twist
Use this flowUpdate Story in ChatBot when New Thread in Twist
Use this flowSearch Story in Chatbot when New Thread in Twist
Use this flowDelete Story in Chatbot when New Thread in Twist
Use this flowCreate segment in Chatbot when New Thread in Twist
Use this flowAdd Users to Segments in ChatBot when New Thread in Twist
Use this flowCreate User in Chatbot when New Thread in Twist
Use this flowUpdate Segment in ChatBot when New Thread in Twist
Use this flowRemove Segment from ChatBot when New Thread in Twist
Use this flowDelete User in Chatbot when New Thread in Twist
Use this flowEverything you can automate between Twist and ChatBot.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new thread is created in a channel.
Triggers when a new comment is added in a thread.
Triggers when a new message is added anywhere inside a conversation.
Triggers when a workspace is deleted.
Triggers when a workspace is updated.
Triggers when a workspace is added.
Action is the task that follows automatically within your Twist integrations.
Adds a new thread to a channel.
Post a comment to a thread you choose.
Adds a message to an existing conversation.
Retrieves all threads from a selected Twist channel, with options to filter by pinned or starred status, date range, assignment, and ordering.
Create new story.
Update existing story.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Twist is a team communication tool designed to facilitate organized and efficient collaboration. It helps teams stay on the same page with threaded conversations, ensuring that important information is easy to find and follow.
Learn moreChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSign up for a free viaSocket account, then authorize both your Twist and ChatBot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Twist and ChatBot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBot. No coding required.
Yes. You can set up a workflow where Twist triggers actions in ChatBot, and a separate workflow where ChatBot triggers actions in Twist. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Twist and ChatBot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Twist and ChatBot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.