Connect TxtSync and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

TxtSync

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Ready to use TxtSync and Teamwork Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact Created

New Contact Created

runs when a New Contact is Created.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Do thisActions

Action is the task that follows automatically within your TxtSync integrations.

Send SMS

Send SMS

Send a single SMS text message to a phone number or contact

Create a Contact

Create a Contact

Adds a new contact to your TxtSync contact list.

Update a Contact

Update a Contact

Update an existing contact's details.

List Contacts

List Contacts

List all contacts and their details.

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

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Frequently Asked Questions

How do I start an integration between TxtSync and Teamwork Desk?

To start, connect both your TxtSync and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in TxtSync triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from TxtSync is recorded in Teamwork Desk?

Absolutely. You can customize how TxtSync data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TxtSync and Teamwork Desk?

The data sync between TxtSync and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TxtSync to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TxtSync and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between TxtSync and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

TxtSync

About TxtSync

TxtSync is a powerful SMS communication platform designed to enhance business communication through efficient and reliable text messaging services. It offers seamless integration with various applications, enabling businesses to automate and streamline their SMS marketing and customer engagement strategies.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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