Connect Typeform and Deskpro to Build Intelligent Automations

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Typeform

When this happens...

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Entry

New Entry

Triggers when a form is submitted

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Typeform

Do thisActions

Action is the task that follows automatically within your Typeform integrations.

Create an Empty Form

Create an Empty Form

Creates a new empty form.

Duplicate an Existing Form

Duplicate an Existing Form

Duplicates an existing form

Lookup Responses

Lookup Responses

Look up responses for a given criteria

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

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Step by step guides to integrate Typeform and Deskpro

Frequently Asked Questions

How do I start an integration between Typeform and Deskpro?

To start, connect both your Typeform and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Typeform triggers actions in Deskpro (or vice versa).

Can we customize how data from Typeform is recorded in Deskpro?

Absolutely. You can customize how Typeform data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Typeform and Deskpro?

The data sync between Typeform and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Typeform to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Typeform and Deskpro?

Yes, you can set conditional logic to control the flow of data between Typeform and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Typeform

About Typeform

Typeform makes collecting and sharing information comfortable and conversational. It's a web based platform you can use to create anything from surveys to apps, without needing to write a single line of code.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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