Connect Universe and clickdesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Universe and clickdesk?

To start, connect both your Universe and clickdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Universe triggers actions in clickdesk (or vice versa).

Can we customize how data from Universe is recorded in clickdesk?

Absolutely. You can customize how Universe data is recorded in clickdesk. This includes choosing which data fields go into which fields of clickdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Universe and clickdesk?

The data sync between Universe and clickdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Universe to clickdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Universe and clickdesk?

Yes, you can set conditional logic to control the flow of data between Universe and clickdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Universe

About Universe

Universe is a DIY ticketing platform that provides everything event organizers need to sell tickets and manage small and medium-sized events.

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clickdesk

About clickdesk

ClickDesk is a combo of Live Chat, Voice and Video Chat and Helpdesk Software For Online Businesses. It is currently helping over 150,000 online businesses to better engage their web visitors.

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