Connect Upkeep and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

Upkeep

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Do thisActions

Action is the task that follows automatically within your Upkeep integrations.

Get All Users

Get All Users

Get details of all existing users

List Users

List Users

List all users for your account.

List Locations

List Locations

List All Locations

List Parts

List Parts

List All Parts

List Assets

List Assets

List All Assets.

List Custom Fields

List Custom Fields

List all custom fields.

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Frequently Asked Questions

How do I start an integration between Upkeep and Teamwork Desk?

To start, connect both your Upkeep and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Upkeep triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from Upkeep is recorded in Teamwork Desk?

Absolutely. You can customize how Upkeep data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Upkeep and Teamwork Desk?

The data sync between Upkeep and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Upkeep to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Upkeep and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between Upkeep and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Upkeep

About Upkeep

Upkeep is a leading maintenance management software designed to streamline work orders, manage assets, and improve overall operational efficiency. Ideal for facilities, property, and asset management, Upkeep helps teams stay organized and productive.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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