Connect Userback and Canny to Build Intelligent Automations

Choose a Trigger

Userback

When this happens...

Choose an Action

Canny

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

New Post Created

New Post Created

Runs when a new post is created in Canny.

New Comment Added

New Comment Added

Runs when a new comment is added to a specific post.

New Vote

New Vote

Runs when a new vote is created

Post Status Changed

Post Status Changed

Runs when a post's status changes.

Tag Added to Post

Tag Added to Post

Runs when a tag is added to a post.

Request a new Trigger for Userback

Do thisActions

Action is the task that follows automatically within your Userback integrations.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments

List Comments

List comments from a feedback

List Members

List Members

Lists available Members

List SessionRecordings

List SessionRecordings

Lists available SessionRecordings

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Frequently Asked Questions

How do I start an integration between Userback and Canny?

To start, connect both your Userback and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in Canny (or vice versa).

Can we customize how data from Userback is recorded in Canny?

Absolutely. You can customize how Userback data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Userback and Canny?

The data sync between Userback and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Userback to Canny?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Userback and Canny?

Yes, you can set conditional logic to control the flow of data between Userback and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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Canny

About Canny

Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.

Learn More