Connect Userback and Shortcut
Integrate Userback with Shortcut to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Userback + Shortcut flows
Start from a real workflow other teams are already running.
Create Story in Shortcut when New Feedback from Userback
Use this flowSearch Stories in Shortcut when New Feedback from Userback
Use this flowCreate a Category in Shortcut when New Feedback from Userback
Use this flowCreate a Label in Shortcut when New Feedback from Userback
Use this flowFind or Create a Story in Shortcut when New Feedback from Userback
Use this flowCreate Epic in Shortcut when New Feedback from Userback
Use this flowList Category Milestones from Shortcut when New Feedback from Userback
Use this flowList Category Objectives in Shortcut when New Feedback from Userback
Use this flowGet Entity Template from Shortcut when New Feedback from Userback
Use this flowGet Epic Workflow from Shortcut when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Userback and Shortcut.
When this happensTriggers
A trigger is an event that starts a workflow.
New Feedback
Triggered when a new feedback is submitted in Userback.
New Category
Triggers when a new Category is Created.
New Story
Triggers when a new Story is Created.
New Epic
Triggers when a new epic is created.
New Label
Triggers when a new label is created.
Do thisActions
Action is the task that follows automatically within your Userback integrations.
List Feedback
List of feedback
List Projects
List Available Projects
Create a Feedback
Creates a new feedback entry in Userback.
List Comments from a Feedback
List comments from a feedback
List Members
Lists available Members
List SessionRecordings
Lists available SessionRecordings
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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About Shortcut
Shortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Userback and Shortcut accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Userback and Shortcut as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shortcut. No coding required.
Yes. You can set up a workflow where Userback triggers actions in Shortcut, and a separate workflow where Shortcut triggers actions in Userback. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Userback and Shortcut. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Userback and Shortcut integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
