Add Userback to Your Product

Give your customers access to Userback from within your product & agents. Use viaSocket to manage authentication, execute actions, and receive events from connected accounts.

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Integration Infrastructure

Everything You Need to Manage Userback Integrations

Add Userback to your product & agents today. viaSocket runs the infrastructure; your AI coding assistant does the setup.

Managed Authentication

Let your customers connect their Userback accounts without building and maintaining OAuth flows yourself.

Customer-Specific Connections

Manage separate Userback connections for each customer in your product & agents.

Actions, Triggers and Webhooks

Execute supported Userback actions and receive events through a consistent integration interface.

Managed Data Mapping

Map data between your product & agents and the formats expected by Userback.

Monitoring and Debugging

Track executions, inspect errors, and troubleshoot integration issues.

Your Product & Agents, Your Experience

Offer Userback integrations under your own branding and within your existing product & agents.

Available Actions and Triggers for Userback

What You Can Do with Userback

Explore available actions to let your product & agents interact with Userback.

  • List FeedbackList of feedback
  • List ProjectsList Available Projects
  • Create a FeedbackCreates a new feedback entry in Userback.
  • List Comments from a FeedbackList comments from a feedback
  • List MembersLists available Members
  • List SessionRecordingsLists available SessionRecordings

Respond to Events in Userback

Use triggers to let your product & agents respond to events from connected Userback accounts.

  • New Feedback Triggered when a new feedback is submitted in Userback.

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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viaSocket

About viaSocket

Connect 2,300+ apps to your product & agents with one prompt. Auth, events and actions handled. Free to start.

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Frequently Asked Questions

FAQs about adding Userback to your product & agents

Find answers to common questions about integrating Userback into your product & agents, including authentication, supported actions, triggers, and implementation.

How can I integrate Userback into my product & agents?

You can use viaSocket to add Userback integration to your product & agents. viaSocket provides APIs, managed authentication, actions, and triggers to help you build integration features for your customers.

Do I need to build and maintain the integration infrastructure myself?

No. viaSocket manages the integration infrastructure, including authentication, customer connections, and supported actions and triggers.

Can my customers connect their own Userback accounts?

Yes. viaSocket supports customer-specific connections, allowing each customer to authorize their own Userback account.

Can I offer Userback integration under my own branding?

Yes. You can provide the integration experience under your own branding and within the existing interface of your product & agents.

Can I connect Userback with other apps?

Yes. viaSocket supports integrations with 2,300+ apps, allowing your product & agents to work with Userback and other supported services.

How do I execute actions in Userback?

Use viaSocket's supported actions and APIs to perform operations in connected Userback accounts. Available operations depend on the integration's supported capabilities and the permissions granted.

Can my product & agents respond to events from Userback?

Yes. You can use supported triggers and webhooks to receive events from Userback and respond within your product & agents.

Bring Userback Into Your Product & Agents

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  • Managed auth
  • Per-customer connections
  • Actions & triggers
  • Data mapping
  • Monitoring & logs
  • Your branding