
When this happens...
New Feedback

Automatically do this!
Enable Integrations or automations with these events of Userback and redtie
Triggered when a new feedback is submitted in Userback.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.
List comments from a feedback
Lists available Members
Lists available SessionRecordings
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To start, connect both your Userback and redtie accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in redtie (or vice versa).
Absolutely. You can customize how Userback data is recorded in redtie. This includes choosing which data fields go into which fields of redtie, setting up custom formats, and filtering out unwanted information.
The data sync between Userback and redtie typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Userback and redtie. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn MoreRedtie is an advanced, feature rich text messaging solution that lets you send attachments just like you would in an email. Businesses can share any type of files over a simple text message to their customers or contacts over a text message.
Learn More