Connect Userback and Way We Do to Build Intelligent Automations

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Userback

When this happens...

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Way We Do

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

New Comment

New Comment

Triggers when a new comment is added to a checklist.

Checklist Started

Checklist Started

Triggers when a checklist instance is started.

Checklist Step Completed

Checklist Step Completed

Triggers when a checklist instance step is completed.

Procedure Accepted

Procedure Accepted

Triggers when a procedure has been accepted.

Supervisor SignOff Invite

Supervisor SignOff Invite

Triggers when a supervisor is invited for signoff.

Do thisActions

Action is the task that follows automatically within your Userback integrations.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

List Comments

List Comments

List comments from a feedback

List Members

List Members

Lists available Members

List SessionRecordings

List SessionRecordings

Lists available SessionRecordings

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Frequently Asked Questions

How do I start an integration between Userback and Way We Do?

To start, connect both your Userback and Way We Do accounts to viaSocket. Once connected, you can set up a workflow where an event in Userback triggers actions in Way We Do (or vice versa).

Can we customize how data from Userback is recorded in Way We Do?

Absolutely. You can customize how Userback data is recorded in Way We Do. This includes choosing which data fields go into which fields of Way We Do, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Userback and Way We Do?

The data sync between Userback and Way We Do typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Userback to Way We Do?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Userback and Way We Do?

Yes, you can set conditional logic to control the flow of data between Userback and Way We Do. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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Way We Do

About Way We Do

Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.

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