Connect UserEcho and 8x8 to Build Intelligent Automations
Choose a Trigger
When this happens...
New Topic
New Comment
Choose an Action
Automatically do this!
Send SMS
Ready to use UserEcho and 8x8 automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Topic
Triggers when a new topic is created in a UserEcho forum.
New Comment
Triggers when a new comment is posted in UserEcho.
New SMS Event
Trigger's when any sms event occur.
Do thisActions
Action is the task that follows automatically within your UserEcho integrations.
Create a Forum
Create a new forum
Create a Topic
Create a new topic by forum id
Send SMS
Send a sms.
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Frequently Asked Questions
To start, connect both your UserEcho and 8x8 accounts to viaSocket. Once connected, you can set up a workflow where an event in UserEcho triggers actions in 8x8 (or vice versa).
Absolutely. You can customize how UserEcho data is recorded in 8x8. This includes choosing which data fields go into which fields of 8x8, setting up custom formats, and filtering out unwanted information.
The data sync between UserEcho and 8x8 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between UserEcho and 8x8. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About UserEcho
Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.
Learn MoreAbout 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
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