Connect UserEcho and CallHub to Build Intelligent Automations

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UserEcho

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CallHub

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Topic

New Topic

Triggers when a new topic is created in a UserEcho forum.

New Comment

New Comment

Triggers when a new comment is posted in UserEcho.

New Agent Activated

New Agent Activated

Triggers when an agent activates his account to make calls for call center campaigns in your CallHub account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

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Do thisActions

Action is the task that follows automatically within your UserEcho integrations.

Create a Forum

Create a Forum

Create a new forum

Create a Topic

Create a Topic

Create a new topic by forum id

Create Contact

Create Contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

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Frequently Asked Questions

How do I start an integration between UserEcho and CallHub?

To start, connect both your UserEcho and CallHub accounts to viaSocket. Once connected, you can set up a workflow where an event in UserEcho triggers actions in CallHub (or vice versa).

Can we customize how data from UserEcho is recorded in CallHub?

Absolutely. You can customize how UserEcho data is recorded in CallHub. This includes choosing which data fields go into which fields of CallHub, setting up custom formats, and filtering out unwanted information.

How often does the data sync between UserEcho and CallHub?

The data sync between UserEcho and CallHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from UserEcho to CallHub?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between UserEcho and CallHub?

Yes, you can set conditional logic to control the flow of data between UserEcho and CallHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

UserEcho

About UserEcho

Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.

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CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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