Connect UseResponse and fractel to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between UseResponse and fractel?

To start, connect both your UseResponse and fractel accounts to viaSocket. Once connected, you can set up a workflow where an event in UseResponse triggers actions in fractel (or vice versa).

Can we customize how data from UseResponse is recorded in fractel?

Absolutely. You can customize how UseResponse data is recorded in fractel. This includes choosing which data fields go into which fields of fractel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between UseResponse and fractel?

The data sync between UseResponse and fractel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from UseResponse to fractel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between UseResponse and fractel?

Yes, you can set conditional logic to control the flow of data between UseResponse and fractel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

UseResponse

About UseResponse

Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.

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fractel

About fractel

FracTEL is a CPaaS platform designed for the rapid development and deployment of sophisticated communication-centered applications.

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