Connect Uservoice and civicengage to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Uservoice and civicengage?

To start, connect both your Uservoice and civicengage accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in civicengage (or vice versa).

Can we customize how data from Uservoice is recorded in civicengage?

Absolutely. You can customize how Uservoice data is recorded in civicengage. This includes choosing which data fields go into which fields of civicengage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Uservoice and civicengage?

The data sync between Uservoice and civicengage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Uservoice to civicengage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Uservoice and civicengage?

Yes, you can set conditional logic to control the flow of data between Uservoice and civicengage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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civicengage

About civicengage

CivicEngage is a local-government website design and hosting platform. This platform is used by 2,500+ clients and 55,000+ local government users. CivicEngage is one product in the larger CivicPlus integrated technology platform for local government.

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