Connect Uservoice and RingCentral to Build Intelligent Automations

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RingCentral

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Enable Integrations or automations with these events of Uservoice and RingCentral

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Actions

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Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

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Frequently Asked Questions

How do I start an integration between Uservoice and RingCentral?

To start, connect both your Uservoice and RingCentral accounts to viaSocket. Once connected, you can set up a workflow where an event in Uservoice triggers actions in RingCentral (or vice versa).

Can we customize how data from Uservoice is recorded in RingCentral?

Absolutely. You can customize how Uservoice data is recorded in RingCentral. This includes choosing which data fields go into which fields of RingCentral, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Uservoice and RingCentral?

The data sync between Uservoice and RingCentral typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Uservoice to RingCentral?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Uservoice and RingCentral?

Yes, you can set conditional logic to control the flow of data between Uservoice and RingCentral. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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