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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your ViscribeAI integrations.
Ask a Question About An Image
Get a clear answer to a specific question about an image.
Classify Image
Classify an image based on general knowledge or predefined classes.
Compare images
Compare two images and return a clear summary of their similarities and differences.
Describe Image
Generate a short, plain‑language description and optional tags for an image provided as a URL or base64 string.
Extract Image Data
Extract specified text or numeric fields from an image (URL or base64) and return them as structured data.
Create Customer
Creates a new customer
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Frequently Asked Questions
To start, connect both your ViscribeAI and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in ViscribeAI triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how ViscribeAI data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between ViscribeAI and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ViscribeAI and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ViscribeAI
ViscribeAI is a cutting-edge AI tool designed to enhance transcription and note-taking processes. Leveraging advanced machine learning algorithms, it provides accurate and efficient transcription services, making it ideal for professionals and businesses seeking to streamline their documentation tasks.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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