IntegrationsVista SocialMedallia Agent Connect
Vista Social + Medallia Agent Connect

Connect Vista Social and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Vista Social

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of Vista Social and Medallia Agent Connect

Enable Integrations or automations with these events of Vista Social and Medallia Agent Connect

Actions

List Profiles

List Profiles

Retrieves all connected social profiles.

Create Post

Create Post

Create a new post on Vista Social

Create Comment

Create Comment

Create a comment for a given post.

Find Post

Find Post

Retrieve the details of selected post.

Find Group

Find Group

Retrieve the details of group by its name.

List Comments

List Comments

Retrieve all the comments of a specific post.

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Frequently Asked Questions

How do I start an integration between Vista Social and Medallia Agent Connect?

To start, connect both your Vista Social and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Vista Social triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Vista Social is recorded in Medallia Agent Connect?

Absolutely. You can customize how Vista Social data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Vista Social and Medallia Agent Connect?

The data sync between Vista Social and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Vista Social to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Vista Social and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Vista Social and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Vista Social

About Vista Social

Vista Social is an all-in-one social media management platform for brands and agencies

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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