IntegrationsVonagePagerDuty
Vonage + PagerDuty

Connect Vonage and PagerDuty to Build Intelligent Automations

Choose a Trigger

Vonage

When this happens...

Choose an Action

PagerDuty

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for Vonage

Do thisActions

Action is the task that follows automatically within your Vonage integrations.

Send SMS

Send SMS

Sends an SMS message to a specified phone number using Vonage.

Verify a User

Verify a User

Verify allows you to send a PIN to a user's phone and validate that they have received it.

Get Phone Number Detail

Get Phone Number Detail

Get details of any phone number.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

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Frequently Asked Questions

How do I start an integration between Vonage and PagerDuty?

To start, connect both your Vonage and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in Vonage triggers actions in PagerDuty (or vice versa).

Can we customize how data from Vonage is recorded in PagerDuty?

Absolutely. You can customize how Vonage data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Vonage and PagerDuty?

The data sync between Vonage and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Vonage to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Vonage and PagerDuty?

Yes, you can set conditional logic to control the flow of data between Vonage and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Vonage

About Vonage

Vonage is a cloud communications platform that provides a range of services including voice, messaging, video, and data capabilities for businesses. It enables seamless communication and collaboration through its robust APIs and solutions tailored for various industries.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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