Connect Vonage and Userback to Build Intelligent Automations

Choose a Trigger

Vonage

When this happens...

Choose an Action

Userback

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for Vonage

Do thisActions

Action is the task that follows automatically within your Vonage integrations.

Send SMS

Send SMS

Sends an SMS message to a specified phone number using Vonage.

Verify a User

Verify a User

Verify allows you to send a PIN to a user's phone and validate that they have received it.

Get Phone Number Detail

Get Phone Number Detail

Get details of any phone number.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

Create a Feedback

Create a Feedback

Creates a new feedback entry in Userback.

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Frequently Asked Questions

How do I start an integration between Vonage and Userback?

To start, connect both your Vonage and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Vonage triggers actions in Userback (or vice versa).

Can we customize how data from Vonage is recorded in Userback?

Absolutely. You can customize how Vonage data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Vonage and Userback?

The data sync between Vonage and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Vonage to Userback?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Vonage and Userback?

Yes, you can set conditional logic to control the flow of data between Vonage and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Vonage

About Vonage

Vonage is a cloud communications platform that provides a range of services including voice, messaging, video, and data capabilities for businesses. It enables seamless communication and collaboration through its robust APIs and solutions tailored for various industries.

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Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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