IntegrationsVoucherifyZendesk Support
Voucherify + Zendesk Support

Connect Voucherify and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Voucherify

When this happens...

Choose an Action

Zendesk Support

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Voucher Created

Voucher Created

Trigger when a new voucher is created.

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your Voucherify integrations.

Create Category

Create Category

Create category with a specific name and hierarchy.

Create Segment

Create Segment

Create a customer segment.

Update Reward

Update Reward

Update the details of a reward.

Update Customer

Update Customer

Update an existing customer.

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

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Frequently Asked Questions

How do I start an integration between Voucherify and Zendesk Support?

To start, connect both your Voucherify and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Voucherify triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Voucherify is recorded in Zendesk Support?

Absolutely. You can customize how Voucherify data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Voucherify and Zendesk Support?

The data sync between Voucherify and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Voucherify to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Voucherify and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Voucherify and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Voucherify

About Voucherify

Voucherify is a comprehensive promotion management platform that allows businesses to create, manage, and track various promotional campaigns such as vouchers, discounts, and loyalty programs. It is designed to help marketers and developers easily integrate promotional campaigns into their existing systems, providing a seamless experience for both businesses and their customers.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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