Integrate Way We Do with CallRail to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find a Checklist Step by ID in Way-we-do when Text Message Sent via CallRail
Complete a Checklist Step in Way We Do when Outbound Call Ends in CallRail
Find a Checklist Step by Title in Way-we-do when Outbound Call Ends in CallRail
Add Collaborators in Way-we-do when Outbound Call Ends in CallRail
Find a Checklist Step by Title in Way-we-do when Call Modified in CallRail
Start from a real workflow other teams are already running.
Way We Do
When this happens...
New Comment
Checklist Started
Checklist Step Completed
Procedure Accepted
Supervisor SignOff Invite
Checklist Finished
CallRail
Automatically do this!
Send Text Message
Create Outbound Call
Find a Checklist Step by ID in Way-we-do when Text Message Sent via CallRail
Use this flowComplete a Checklist Step in Way We Do when Outbound Call Ends in CallRail
Use this flowFind a Checklist Step by Title in Way-we-do when Outbound Call Ends in CallRail
Use this flowAdd Collaborators in Way-we-do when Outbound Call Ends in CallRail
Use this flowFind a Checklist Step by Title in Way-we-do when Call Modified in CallRail
Use this flowList Checklist Instance Comments in Way-we-do when Text Message Received in CallRail
Use this flowAdd a Checklist Comment to Way We Do when Outbound Call Modified in CallRail
Use this flowFind a Procedure or Checklist by ID in Way We Do when Outbound Call Modified in CallRail
Use this flowAdd Collaborators in Way-we-do when Outbound Call Modified in CallRail
Use this flowGet Company from Way We Do when Outbound Call Modified in CallRail
Use this flowEverything you can automate between Way We Do and CallRail.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new comment is added to a checklist.
Triggers when a checklist instance is started.
Triggers when a checklist instance step is completed.
Triggers when a procedure has been accepted.
Triggers when a supervisor is invited for signoff.
Triggers when a checklist instance is finished.
Action is the task that follows automatically within your Way We Do integrations.
Create and invite a New User.
Mark a specific step in a checklist instance as complete.
Adds a new comment to an Activated Checklist Instance step.
Starts a checklist instance for a user.
Search for a checklist by title.
Search for a checklist instance by ID.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Way We Do is a cloud-based platform that helps businesses create, manage, and execute their standard operating procedures (SOPs) and policies. It enables organizations to streamline their processes, ensure compliance, and improve operational efficiency by providing a centralized location for all procedural documentation.
Learn moreCallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn moreSign up for a free viaSocket account, then authorize both your Way We Do and CallRail accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Way We Do and CallRail as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach CallRail. No coding required.
Yes. You can set up a workflow where Way We Do triggers actions in CallRail, and a separate workflow where CallRail triggers actions in Way We Do. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Way We Do and CallRail. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Way We Do and CallRail integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.