Connect Webengage and EKM to Build Intelligent Automations

Choose a Trigger

Webengage

When this happens...

Choose an Action

EKM

Automatically do this!

Ready to use Webengage and EKM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Runs when a new customer is created.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Request a new Trigger for Webengage

Do thisActions

Action is the task that follows automatically within your Webengage integrations.

Add User

Add User

Adds a new user to your WebEngage account.

Create Customer

Create Customer

Add a new customer to the EKM account.

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

Request a new Action for Webengage

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Frequently Asked Questions

How do I start an integration between Webengage and EKM?

To start, connect both your Webengage and EKM accounts to viaSocket. Once connected, you can set up a workflow where an event in Webengage triggers actions in EKM (or vice versa).

Can we customize how data from Webengage is recorded in EKM?

Absolutely. You can customize how Webengage data is recorded in EKM. This includes choosing which data fields go into which fields of EKM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Webengage and EKM?

The data sync between Webengage and EKM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Webengage to EKM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Webengage and EKM?

Yes, you can set conditional logic to control the flow of data between Webengage and EKM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Webengage

About Webengage

Webengage is a comprehensive marketing automation platform that helps businesses engage with their customers through personalized communication across multiple channels. It offers tools for customer segmentation, journey mapping, and analytics to enhance customer retention and conversion rates.

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EKM

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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