Full list

Supported Triggers & Actions

Everything you can automate between Webex Interact and 2Chat.

When this happensTriggers

A trigger is an event that starts a workflow.

New WhatsApp Message Received

New WhatsApp Message Received

Runs when a new WhatsApp message is received in 2Chat.

New WhatsApp Message Sent

New WhatsApp Message Sent

Runs when a new WhatsApp message is sent in 2Chat.

New WhatsApp Message

New WhatsApp Message

Runs when a new WhatsApp message is sent or received.

WhatsApp Call Received

WhatsApp Call Received

Runs when a new WhatsApp call is received.

New Message Reaction

New Message Reaction

Runs when someone reacts to a message.

Message Edited

Message Edited

Runs when a message is edited in 2Chat, including edits in group conversations.

Do thisActions

Action is the task that follows automatically within your Webex Interact integrations.

Create Contact List

Create Contact List

Create a contact list to organize recipients for campaigns.

List Senders

List Senders

Retrieve the senders available in your account (supports pagination).

Delete Contact List

Delete Contact List

Delete a contact list.

Create Short Link

Create Short Link

Create a short link to a webpage with optional click tracking and tags.

Create Contact

Create Contact

Creates a new contact in your system with the provided contact details.

Create Channel

Create Channel

The "Create Channel" action allows you to set up a new WhatsApp channel

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating Webex Interact and 2Chat free

No credit card required. Set up your first workflow in minutes.

Integrations Webex Interact
Webex Interact + 2Chat
Webex Interact logo

About Webex Interact

Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.

Learn more

Frequently Asked Questions

How do I connect Webex Interact and 2Chat?

Sign up for a free viaSocket account, then authorize both your Webex Interact and 2Chat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Webex Interact and 2Chat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Webex Interact to 2Chat?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach 2Chat. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Webex Interact triggers actions in 2Chat, and a separate workflow where 2Chat triggers actions in Webex Interact. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Webex Interact and 2Chat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Webex Interact and 2Chat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.