Connect Webex Interact and Facebook Pages to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Webex Interact
Choose an Action
Automatically do this!
Create Page Post Photo
Create Page Share URL Post
List Page Posts
Get Page Post Details
Reply Comment on Page Post
Comment on a Page Post
Get Comments of a Page Post
Delete Comment
Hide/Unhide Comment on Page Post
Send A Private Reply
Get Page or User Reaction Details
Post Video to Page
Create Page Text Post
Ready to use Webex Interact and Facebook Pages automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Comment Is Posted
Runs when a new comment is posted on the selected Facebook Page.
New Page Mention / Tag
Triggers when your Facebook Page is mentioned or tagged in a post or comment.
New Post Published
Runs when a new post is published on your Facebook Page.
New Post Reaction
Runs when someone reacts to a post on a selected Facebook Page.
New Recommendation Appears
Runs when a new recommendation is posted on the selected Facebook Page.
Do thisActions
Action is the task that follows automatically within your Webex Interact integrations.
Create Contact List
Create a contact list to organize recipients for campaigns.
List Senders
Retrieve the senders available in your account (supports pagination).
Delete Contact List
Delete a contact list.
Create Short Link
Create a short link to a webpage with optional click tracking and tags.
Create Page Post Photo
Uploads a photo to your Facebook Page and posts it to the stream.
Create Page Share URL Post
Creates a new post to your page with the website url.
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Frequently Asked Questions
To start, connect both your Webex Interact and Facebook Pages accounts to viaSocket. Once connected, you can set up a workflow where an event in Webex Interact triggers actions in Facebook Pages (or vice versa).
Absolutely. You can customize how Webex Interact data is recorded in Facebook Pages. This includes choosing which data fields go into which fields of Facebook Pages, setting up custom formats, and filtering out unwanted information.
The data sync between Webex Interact and Facebook Pages typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Webex Interact and Facebook Pages. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Webex Interact
Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.
Learn MoreAbout Facebook Pages
Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.
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