Connect Webex and UserEcho to Build Intelligent Automations
Ready to use Webex and UserEcho automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Topic
Triggers when a new topic is created in a UserEcho forum.
New Comment
Triggers when a new comment is posted in UserEcho.
Do thisActions
Action is the task that follows automatically within your Webex integrations.
Create Contact List
Creates a new contact list in Webex Interact.
List Senders
Show the list of senders available in Webex Interact.
Delete List
Deletes a contact list from Webex Interact.
Create Short Link
Creates a short link that sends people to a webpage and optionally tracks clicks and adds tags.
Create a Forum
Create a new forum
Create a Topic
Create a new topic by forum id
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Frequently Asked Questions
To start, connect both your Webex and UserEcho accounts to viaSocket. Once connected, you can set up a workflow where an event in Webex triggers actions in UserEcho (or vice versa).
Absolutely. You can customize how Webex data is recorded in UserEcho. This includes choosing which data fields go into which fields of UserEcho, setting up custom formats, and filtering out unwanted information.
The data sync between Webex and UserEcho typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Webex and UserEcho. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Webex
Multi-channel messaging platform for businesses that supports SMS and WhatsApp campaigns, templates, two-way messaging and real-time reporting. Provides developer-friendly REST APIs, shortlinks, scheduling and campaign automation for transactional and marketing communication.
Learn MoreAbout UserEcho
Integrate with UserEcho to manage customer feedback, support tickets, and community interactions seamlessly.
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