Connect Webpushr and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Webpushr
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Webpushr and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your Webpushr integrations.
Broadcast Push Notification
Send a push notification to all subscribers with a title, message, and target URL. Optionally schedule delivery, include an icon or image, set expiry, and control auto-hide behavior.
Send Push to Segments
Send a web-push notification to specified segments.
Send Targeted Push
Send a web push notification to subscribers who match one or more custom attribute key-value pairs. Provide title, message, and target URL; optionally include campaign name, icon, send schedule, delivery expiry, and auto-hide behavior.
Check Push Status
Retrieve the status of a campaign by its ID.
Get Subscriber Count
Retrieve the site's total lifetime and active subscriber counts.
Find a User
Finds an existing user by query
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Frequently Asked Questions
To start, connect both your Webpushr and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Webpushr triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Webpushr data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Webpushr and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Webpushr and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Webpushr
Webpushr is a leading platform for web push notifications, enabling businesses to engage with their audience through real-time updates and alerts directly on their devices. It offers a robust solution for increasing user engagement and retention by delivering personalized and timely notifications.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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