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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your WebScraping AI integrations.
Ask a Question About the Web Page
Answers a question about a web page content using GPT Get Account Information.
Get HTML by URL
Returns the HTML of the target page.
Get Selected HTML
Get Selected HTML by URL.
Get Fields From URL
Scrape a webpage URL and return the specific data fields you request (e.g., title, price).
Page Text by URL
Extract the visible text from a webpage URL. Choose output format (Plain, JSON, or XML) and optionally include links or use advanced options like JS rendering, headers, and proxy settings.
Create Customer
Creates a new customer
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Frequently Asked Questions
To start, connect both your WebScraping AI and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in WebScraping AI triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how WebScraping AI data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between WebScraping AI and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WebScraping AI and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WebScraping AI
WebScraping AI is a powerful tool designed to automate the process of extracting data from websites. It leverages artificial intelligence to efficiently gather and organize web data, making it accessible for analysis and integration into various applications. This service is ideal for businesses and developers looking to streamline data collection and enhance their data-driven decision-making processes.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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