Connect WhatsApp and c2a to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for WhatsApp
Choose an Action
Automatically do this!
- Request a new Action for c2a
Enable Integrations or automations with these events of WhatsApp and c2a
Enable Integrations or automations with these events of WhatsApp and c2a
Actions
Send WhatsApp Message
Send a preset WhatsApp message
Know More About Whatsapp and C2a Integrations
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Frequently Asked Questions
To start, connect both your WhatsApp and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in c2a (or vice versa).
Absolutely. You can customize how WhatsApp data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WhatsApp
WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn MoreAbout c2a
The c2a system was created for Contact Center offices to support, automate calls and other communication channels.
Learn More
