Connect WhatsApp and Customers.ai to Build Intelligent Automations

Choose a Trigger

WhatsApp

When this happens...

Choose an Action

Customers.ai

Automatically do this!

Enable Integrations or automations with these events of WhatsApp and Customers.ai

Enable Integrations or automations with these events of WhatsApp and Customers.ai

Actions

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

Create Contact

Create Contact

Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.

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Frequently Asked Questions

How do I start an integration between WhatsApp and Customers.ai?

To start, connect both your WhatsApp and Customers.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in Customers.ai (or vice versa).

Can we customize how data from WhatsApp is recorded in Customers.ai?

Absolutely. You can customize how WhatsApp data is recorded in Customers.ai. This includes choosing which data fields go into which fields of Customers.ai, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp and Customers.ai?

The data sync between WhatsApp and Customers.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp to Customers.ai?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp and Customers.ai?

Yes, you can set conditional logic to control the flow of data between WhatsApp and Customers.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Customers.ai

About Customers.ai

Customers.ai is a lead-generating and outbound automation platform. Find who your customers are and contact them.

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