Connect WhatsApp and Formbricks to Build Intelligent Automations

Choose a Trigger

WhatsApp

When this happens...

Choose an Action

Formbricks

Automatically do this!

Enable Integrations or automations with these events of WhatsApp and Formbricks

Enable Integrations or automations with these events of WhatsApp and Formbricks

Actions

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

List All Action Classes

List All Action Classes

Get all the action classes available in the environment

List Attribute Classes

List Attribute Classes

Geta list of all the available attribute classes.

List Contact Attribute Keys

List Contact Attribute Keys

Get a list of all contact attribute keys defined in the current environment.

List Contact Attributes

List Contact Attributes

Get a list of all contact attributes in the current environment.

List Contacts

List Contacts

Get a list of all contacts for the current environment.

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Frequently Asked Questions

How do I start an integration between WhatsApp and Formbricks?

To start, connect both your WhatsApp and Formbricks accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in Formbricks (or vice versa).

Can we customize how data from WhatsApp is recorded in Formbricks?

Absolutely. You can customize how WhatsApp data is recorded in Formbricks. This includes choosing which data fields go into which fields of Formbricks, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp and Formbricks?

The data sync between WhatsApp and Formbricks typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp to Formbricks?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp and Formbricks?

Yes, you can set conditional logic to control the flow of data between WhatsApp and Formbricks. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Formbricks

About Formbricks

Formbricks is an open-source survey platform to gather insights at any point in the user journey.

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