Connect WhatsApp and SnapEngage to Build Intelligent Automations

Choose a Trigger

WhatsApp

When this happens...

Choose an Action

SnapEngage

Automatically do this!

Enable Integrations or automations with these events of WhatsApp and SnapEngage

Enable Integrations or automations with these events of WhatsApp and SnapEngage

Actions

Send WhatsApp Message

Send WhatsApp Message

Sends a new template message to a specified contact on WhatsApp.

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Frequently Asked Questions

How do I start an integration between WhatsApp and SnapEngage?

To start, connect both your WhatsApp and SnapEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in SnapEngage (or vice versa).

Can we customize how data from WhatsApp is recorded in SnapEngage?

Absolutely. You can customize how WhatsApp data is recorded in SnapEngage. This includes choosing which data fields go into which fields of SnapEngage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp and SnapEngage?

The data sync between WhatsApp and SnapEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp to SnapEngage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp and SnapEngage?

Yes, you can set conditional logic to control the flow of data between WhatsApp and SnapEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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SnapEngage

About SnapEngage

SnapEngage is a powerful live chat solution designed to enhance customer engagement and support. It offers businesses the ability to connect with their website visitors in real-time, providing instant assistance and improving customer satisfaction. With features like chatbots, integrations with CRM systems, and analytics, SnapEngage helps businesses streamline their communication processes and boost their customer support capabilities.

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