Connect WhatsApp and Zendesk Chat to Build Intelligent Automations
Enable Integrations or automations with these events of WhatsApp and Zendesk Chat
Enable Integrations or automations with these events of WhatsApp and Zendesk Chat
Actions
Send WhatsApp Message
Sends a new template message to a specified contact on WhatsApp.
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Frequently Asked Questions
To start, connect both your WhatsApp and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how WhatsApp data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WhatsApp
WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
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About Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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