
When this happens...
Message Notification

Automatically do this!
Create Clappia Submission
Update Submission
Update Submission Status
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new message is received.
Action is the task that follows automatically within your WhatsApp Business Cloud integrations.
List Templates available in the specific phone number.
Text messages can be sent in customer-initiated conversations only
Send Template Message
WhatsApp human inteterface.
Create a new submission in a chosen Clappia app using the provided form data and requester email.
Update an existing submission's form data.

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To start, connect both your WhatsApp Business Cloud and Clappia accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Clappia (or vice versa).
Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Clappia. This includes choosing which data fields go into which fields of Clappia, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp Business Cloud and Clappia typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Clappia. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn MoreClappia provides a cloud workplace where a suite of custom apps can be created within minutes by any business user.
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