Connect WhatsApp Business Cloud and Experience.com to Build Intelligent Automations
Enable Integrations or automations with these events of WhatsApp Business Cloud and Experience.com
Enable Integrations or automations with these events of WhatsApp Business Cloud and Experience.com
Triggers
Message Notification
Triggers when a new message is received.
Actions
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
Send Template Message
Send Template Message
WhatsApp human inteterface.
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Frequently Asked Questions
To start, connect both your WhatsApp Business Cloud and Experience.com accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Experience.com (or vice versa).
Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Experience.com. This includes choosing which data fields go into which fields of Experience.com, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp Business Cloud and Experience.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Experience.com. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WhatsApp Business Cloud
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
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About Experience.com
Experience.com is a customer experience platform that lets you collect, analyse, and act on customer feedback automatically at every meaningful moment in the customer journey. Our enterprise grade platform helps engage people and power businesses everywhere.
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