Integrations WhatsApp Business Cloud GorillaDesk
WhatsApp Business Cloud + GorillaDesk

Connect WhatsApp Business Cloud and GorillaDesk to Build Intelligent Automations

Choose a Trigger

WhatsApp Business Cloud

When this happens...

Choose an Action

GorillaDesk

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Message Notification

Message Notification

Triggers when a new message is received.

New Customer

New Customer

Triggers when a new customer is created.

Updated Customer

Updated Customer

Trigger when an existing customer is updated.

Request a new Trigger for WhatsApp Business Cloud

Do thisActions

Action is the task that follows automatically within your WhatsApp Business Cloud integrations.

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

WhatsApp

WhatsApp

WhatsApp human inteterface.

Add a Customer

Add a Customer

Adds a new customer to GorillaDesk.

Add a Lead

Add a Lead

Adds a new lead to GorillaDesk.

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Frequently Asked Questions

How do I start an integration between WhatsApp Business Cloud and GorillaDesk?

To start, connect both your WhatsApp Business Cloud and GorillaDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in GorillaDesk (or vice versa).

Can we customize how data from WhatsApp Business Cloud is recorded in GorillaDesk?

Absolutely. You can customize how WhatsApp Business Cloud data is recorded in GorillaDesk. This includes choosing which data fields go into which fields of GorillaDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp Business Cloud and GorillaDesk?

The data sync between WhatsApp Business Cloud and GorillaDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp Business Cloud to GorillaDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp Business Cloud and GorillaDesk?

Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and GorillaDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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GorillaDesk

About GorillaDesk

GorillaDesk is a comprehensive field service management software designed to streamline operations for service-based businesses. It offers features such as scheduling, invoicing, customer management, and reporting to enhance productivity and efficiency.

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