
When this happens...
Message Notification

Automatically do this!
Get a board
Find a folder
Get a member
File Upload
Create a New Comment
Create a New Folder
Search workspaces
Search Profile Data
Search Members
Delete Member
Delete View
Create Board
Create Attributes
Delete Attribute
Search Item
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new message is received.
Triggers when a new member is invited in startinfinity.
Triggers when a new attributes is created.
Triggers when a new item is created.
Action is the task that follows automatically within your WhatsApp Business Cloud integrations.
List Templates available in the specific phone number.
Text messages can be sent in customer-initiated conversations only
Send Template Message
WhatsApp human inteterface.
Gets a board in one of your workspaces.
Find a folder in one of your boards.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your WhatsApp Business Cloud and Infinity accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Infinity (or vice versa).
Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Infinity. This includes choosing which data fields go into which fields of Infinity, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp Business Cloud and Infinity typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Infinity. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
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