Integrations WhatsApp Business Cloud Microsoft Viva Goals
WhatsApp Business Cloud + Microsoft Viva Goals

Connect WhatsApp Business Cloud and Microsoft Viva Goals to Build Intelligent Automations

Choose a Trigger

WhatsApp Business Cloud

When this happens...

Choose an Action

Microsoft Viva Goals

Automatically do this!

Enable Integrations or automations with these events of WhatsApp Business Cloud and Microsoft Viva Goals

Enable Integrations or automations with these events of WhatsApp Business Cloud and Microsoft Viva Goals

Triggers

Message Notification

Message Notification

Triggers when a new message is received.

Request a new Trigger for WhatsApp Business Cloud

Actions

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

WhatsApp

WhatsApp

WhatsApp human inteterface.

Request a new Action for WhatsApp Business Cloud

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Frequently Asked Questions

How do I start an integration between WhatsApp Business Cloud and Microsoft Viva Goals?

To start, connect both your WhatsApp Business Cloud and Microsoft Viva Goals accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Microsoft Viva Goals (or vice versa).

Can we customize how data from WhatsApp Business Cloud is recorded in Microsoft Viva Goals?

Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Microsoft Viva Goals. This includes choosing which data fields go into which fields of Microsoft Viva Goals, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp Business Cloud and Microsoft Viva Goals?

The data sync between WhatsApp Business Cloud and Microsoft Viva Goals typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp Business Cloud to Microsoft Viva Goals?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp Business Cloud and Microsoft Viva Goals?

Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Microsoft Viva Goals. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Microsoft Viva Goals

About Microsoft Viva Goals

Microsoft Viva Goals is a goal-setting and OKR management solution that aligns teams to your organization’s priorities, driving results and a thriving business.

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