Integrations WhatsApp Business Cloud shape
WhatsApp Business Cloud + shape

Connect WhatsApp Business Cloud and shape to Build Intelligent Automations

Choose a Trigger

WhatsApp Business Cloud

When this happens...

Choose an Action

shape

Automatically do this!

Enable Integrations or automations with these events of WhatsApp Business Cloud and shape

Enable Integrations or automations with these events of WhatsApp Business Cloud and shape

Triggers

Message Notification

Message Notification

Triggers when a new message is received.

Request a new Trigger for WhatsApp Business Cloud

Actions

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

WhatsApp Human Intervention

WhatsApp Human Intervention

WhatsApp human inteterface.

Request a new Action for WhatsApp Business Cloud

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Frequently Asked Questions

How do I start an integration between WhatsApp Business Cloud and shape?

To start, connect both your WhatsApp Business Cloud and shape accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in shape (or vice versa).

Can we customize how data from WhatsApp Business Cloud is recorded in shape?

Absolutely. You can customize how WhatsApp Business Cloud data is recorded in shape. This includes choosing which data fields go into which fields of shape, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp Business Cloud and shape?

The data sync between WhatsApp Business Cloud and shape typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp Business Cloud to shape?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp Business Cloud and shape?

Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and shape. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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shape

About shape

Shape is a CRM, sales, and marketing automation platform to enhance productivity and streamline your sales process.

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