Integrations WhatsApp Business Cloud SmartRoutes
WhatsApp Business Cloud + SmartRoutes

Connect WhatsApp Business Cloud and SmartRoutes to Build Intelligent Automations

Choose a Trigger

WhatsApp Business Cloud

When this happens...

Choose an Action

SmartRoutes

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Message Notification

Message Notification

Triggers when a new message is received.

New Order Created

New Order Created

Triggers when a new order is created.

Request a new Trigger for WhatsApp Business Cloud

Do thisActions

Action is the task that follows automatically within your WhatsApp Business Cloud integrations.

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

WhatsApp

WhatsApp

WhatsApp human inteterface.

Create a Order

Create a Order

Creates a new order.

Get Customer by ID

Get Customer by ID

Here you will get costumer details.

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Frequently Asked Questions

How do I start an integration between WhatsApp Business Cloud and SmartRoutes?

To start, connect both your WhatsApp Business Cloud and SmartRoutes accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in SmartRoutes (or vice versa).

Can we customize how data from WhatsApp Business Cloud is recorded in SmartRoutes?

Absolutely. You can customize how WhatsApp Business Cloud data is recorded in SmartRoutes. This includes choosing which data fields go into which fields of SmartRoutes, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp Business Cloud and SmartRoutes?

The data sync between WhatsApp Business Cloud and SmartRoutes typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp Business Cloud to SmartRoutes?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp Business Cloud and SmartRoutes?

Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and SmartRoutes. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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SmartRoutes

About SmartRoutes

SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.

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