Integrations WhatsApp Business Cloud Totango
WhatsApp Business Cloud + Totango

Connect WhatsApp Business Cloud and Totango to Build Intelligent Automations

Choose a Trigger

WhatsApp Business Cloud

When this happens...

Choose an Action

Totango

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Message Notification

Message Notification

Triggers when a new message is received.

Request a new Trigger for WhatsApp Business Cloud

Do thisActions

Action is the task that follows automatically within your WhatsApp Business Cloud integrations.

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

WhatsApp

WhatsApp

WhatsApp human inteterface.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

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Frequently Asked Questions

How do I start an integration between WhatsApp Business Cloud and Totango?

To start, connect both your WhatsApp Business Cloud and Totango accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Totango (or vice versa).

Can we customize how data from WhatsApp Business Cloud is recorded in Totango?

Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Totango. This includes choosing which data fields go into which fields of Totango, setting up custom formats, and filtering out unwanted information.

How often does the data sync between WhatsApp Business Cloud and Totango?

The data sync between WhatsApp Business Cloud and Totango typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from WhatsApp Business Cloud to Totango?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between WhatsApp Business Cloud and Totango?

Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Totango. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Totango

About Totango

Totango is a Customer Engagement Management platform.

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