Connect WhatsApp Business Cloud and Vapi to Build Intelligent Automations
Choose a Trigger
When this happens...
Message Notification
Choose an Action
Automatically do this!
Create Assistant
Create Tool
Create Phone Number
Get Phone Number
Get Tool
Get Assistant
Delete Assistant
Delete a Tool
Delete a Phone Number
Get a Call
Update Assistant
Update Phone Number
Update Tool
Create Knowledge Base
Delete a Knowledge Base
Create Test Suite
Initiate an Outbound Phone Call
Ready to use WhatsApp Business Cloud and Vapi automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Message Notification
Triggers when a new message is received.
New Assistant
Triggered when a new assistant is created in Vapi.
New Tool
Triggered when a new tool is created in Vapi.
New Phone Number
Triggered when a new phone number is created in Vapi.
Do thisActions
Action is the task that follows automatically within your WhatsApp Business Cloud integrations.
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
Send Template Message
Send Template Message
WhatsApp human inteterface.
Create Assistant
Create an Assistant.
Create Tool
Create a tool.
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Frequently Asked Questions
To start, connect both your WhatsApp Business Cloud and Vapi accounts to viaSocket. Once connected, you can set up a workflow where an event in WhatsApp Business Cloud triggers actions in Vapi (or vice versa).
Absolutely. You can customize how WhatsApp Business Cloud data is recorded in Vapi. This includes choosing which data fields go into which fields of Vapi, setting up custom formats, and filtering out unwanted information.
The data sync between WhatsApp Business Cloud and Vapi typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between WhatsApp Business Cloud and Vapi. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About WhatsApp Business Cloud
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn MoreAbout Vapi
Vapi is an advanced AI platform designed to enhance and streamline various business processes through intelligent automation and machine learning capabilities. It offers tools and solutions that cater to a wide range of industries, enabling businesses to leverage artificial intelligence for improved efficiency and decision-making.
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