Integrations WhatsApp Business Cloud (Meta) DevRev
WhatsApp Business Cloud (Meta) + DevRev

Popular WhatsApp Business Cloud (Meta) + DevRev flows

Start from a real workflow other teams are already running.

Choose a trigger

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WhatsApp Business Cloud (Meta)

When this happens...

Choose an action

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DevRev

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between WhatsApp Business Cloud (Meta) and DevRev.

When this happensTriggers

A trigger is an event that starts a workflow.

Message Notification

Message Notification

Triggers when a new message is received.

Account Created

Account Created

Trigger when a new Account is created.

Timeline Entry Created

Timeline Entry Created

Trigger when a new Timeline Entry Created.

Tag Updated

Tag Updated

Trigger when a new Tag Updated.

Tag Deleted

Tag Deleted

Trigger when a Tag Deleted.

Tag Created

Tag Created

Trigger when a new Tag Created.

Do thisActions

Action is the task that follows automatically within your WhatsApp Business Cloud (Meta) integrations.

List Templates

List Templates

List Templates available in the specific phone number.

Send Text Message

Send Text Message

Text messages can be sent in customer-initiated conversations only

Send Template Message

Send Template Message

Send Template Message

Request Human Intervention

Request Human Intervention

Send a message using a message template and pause the workflow so a person can review and resume it.

Update Dev User

Update Dev User

Updates the user corresponding to the input ID.

List Dev Users

List Dev Users

Lists users within your organization.

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  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations WhatsApp Business Cloud (Meta)
WhatsApp Business Cloud (Meta) + DevRev
WhatsApp Business Cloud (Meta) logo

About WhatsApp Business Cloud (Meta)

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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Integrations DevRev
DevRev + WhatsApp Business Cloud (Meta)
DevRev logo

About DevRev

DevRev is an AI-powered platform designed to streamline and enhance the software development and customer relationship management processes. It integrates development and customer support, enabling teams to efficiently manage product development, track issues, and improve customer interactions through AI-driven insights and automation.

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Frequently Asked Questions

How do I connect WhatsApp Business Cloud (Meta) and DevRev?

Sign up for a free viaSocket account, then authorize both your WhatsApp Business Cloud (Meta) and DevRev accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between WhatsApp Business Cloud (Meta) and DevRev as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from WhatsApp Business Cloud (Meta) to DevRev?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach DevRev. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where WhatsApp Business Cloud (Meta) triggers actions in DevRev, and a separate workflow where DevRev triggers actions in WhatsApp Business Cloud (Meta). Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between WhatsApp Business Cloud (Meta) and DevRev. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire WhatsApp Business Cloud (Meta) and DevRev integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.