Connect WhatsApp Business Cloud (Meta) and Respond.io
Integrate WhatsApp Business Cloud (Meta) with Respond.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Templates in Whatsapp_business_cloud when New Contact in Respondio
Send Text Message in Whatsapp_business_cloud when New Contact in Respondio
Send Template Message in Whatsapp_business_cloud when New Contact in Respondio
Request Human Intervention via WhatsApp Business Cloud when New Contact in Respondio
Assign/Unassign Conversation in Respond.io when Message Notification in Whatsapp_business_cloud
Popular WhatsApp Business Cloud (Meta) + Respond.io flows
Start from a real workflow other teams are already running.
Choose a trigger
WhatsApp Business Cloud (Meta)
When this happens...
Message Notification
Choose an action
Respond.io
Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Create a Comment
Add Space Tag
Add Tags
Create Contact
Create Custom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
List or Get Message
List Contact Channel
Delete Space Tag
Delete Contact
Send Message
List Templates in Whatsapp_business_cloud when New Contact in Respondio
Use this flowSend Text Message in Whatsapp_business_cloud when New Contact in Respondio
Use this flowSend Template Message in Whatsapp_business_cloud when New Contact in Respondio
Use this flowRequest Human Intervention via WhatsApp Business Cloud when New Contact in Respondio
Use this flowAssign/Unassign Conversation in Respond.io when Message Notification in Whatsapp_business_cloud
Use this flowList All Users in Respondio when Message Notification in Whatsapp_business_cloud
Use this flowList All Contacts in Respondio when Message Notification in Whatsapp_business_cloud
Use this flowCreate a Comment in Respond.io when Message Notification in Whatsapp_business_cloud
Use this flowAdd Space Tag in Respondio when Message Notification in Whatsapp_business_cloud
Use this flowAdd Tags in Respondio when Message Notification in Whatsapp_business_cloud
Use this flowSupported Triggers & Actions
Everything you can automate between WhatsApp Business Cloud (Meta) and Respond.io.
When this happensTriggers
A trigger is an event that starts a workflow.
Message Notification
Triggers when a new message is received.
New Contact
Triggers when new contact created.
Do thisActions
Action is the task that follows automatically within your WhatsApp Business Cloud (Meta) integrations.
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
Send Template Message
Send Template Message
Request Human Intervention
Send a message using a message template and pause the workflow so a person can review and resume it.
Assign/Unassign Conversation
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
List All Users
Retrieves the list of all users
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About WhatsApp Business Cloud (Meta)
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn moreSimilar apps
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your WhatsApp Business Cloud (Meta) and Respond.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between WhatsApp Business Cloud (Meta) and Respond.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Respond.io. No coding required.
Yes. You can set up a workflow where WhatsApp Business Cloud (Meta) triggers actions in Respond.io, and a separate workflow where Respond.io triggers actions in WhatsApp Business Cloud (Meta). Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between WhatsApp Business Cloud (Meta) and Respond.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire WhatsApp Business Cloud (Meta) and Respond.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
