Connect WhatsApp Business Cloud (Meta) and Retell AI
Integrate WhatsApp Business Cloud (Meta) with Retell AI to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get an Agent in Retell_ai when Message Notification in Whatsapp_business_cloud
Create a Phone Number in Retell_ai when Message Notification in Whatsapp_business_cloud
Make a Phone Call in Retell_ai when Message Notification in Whatsapp_business_cloud
Get a Call in Retell_ai when Message Notification in Whatsapp_business_cloud
Get a Phone Number in Retell_ai when Message Notification in Whatsapp_business_cloud
Popular WhatsApp Business Cloud (Meta) + Retell AI flows
Start from a real workflow other teams are already running.
Choose a trigger
WhatsApp Business Cloud (Meta)
When this happens...
Message Notification
Choose an action
Retell AI
Automatically do this!
Get an Agent
Create a Phone Number
Make a Phone Call
Get a Call
Get a Phone Number
Get a Voice
Get a Retell LLM
Get an Agent in Retell_ai when Message Notification in Whatsapp_business_cloud
Use this flowCreate a Phone Number in Retell_ai when Message Notification in Whatsapp_business_cloud
Use this flowMake a Phone Call in Retell_ai when Message Notification in Whatsapp_business_cloud
Use this flowGet a Call in Retell_ai when Message Notification in Whatsapp_business_cloud
Use this flowGet a Phone Number in Retell_ai when Message Notification in Whatsapp_business_cloud
Use this flowGet a Voice in Retell_ai when Message Notification in Whatsapp_business_cloud
Use this flowGet a Retell LLM in Retell_ai when Message Notification in Whatsapp_business_cloud
Use this flowSupported Triggers & Actions
Everything you can automate between WhatsApp Business Cloud (Meta) and Retell AI.
When this happensTriggers
A trigger is an event that starts a workflow.
Message Notification
Triggers when a new message is received.
Do thisActions
Action is the task that follows automatically within your WhatsApp Business Cloud (Meta) integrations.
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
Send Template Message
Send Template Message
Request Human Intervention
Send a message using a message template and pause the workflow so a person can review and resume it.
Get an Agent
Retrieve details of a specific agent.
Create a Phone Number
Buys a new phone number and binds agents.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About WhatsApp Business Cloud (Meta)
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn moreSimilar apps
About Retell AI
Retell AI is a cutting-edge platform that leverages artificial intelligence to transform and enhance storytelling experiences. It offers tools and features that allow users to create, edit, and optimize narratives, making it ideal for content creators, marketers, and educators looking to engage their audience with compelling stories.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your WhatsApp Business Cloud (Meta) and Retell AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between WhatsApp Business Cloud (Meta) and Retell AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Retell AI. No coding required.
Yes. You can set up a workflow where WhatsApp Business Cloud (Meta) triggers actions in Retell AI, and a separate workflow where Retell AI triggers actions in WhatsApp Business Cloud (Meta). Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between WhatsApp Business Cloud (Meta) and Retell AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire WhatsApp Business Cloud (Meta) and Retell AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
