Popular WhautoChat + Shortcut flows

Start from a real workflow other teams are already running.

Choose a trigger

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WhautoChat

When this happens...

Choose an action

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Shortcut

Automatically do this!

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Supported Triggers & Actions

Everything you can automate between WhautoChat and Shortcut.

When this happensTriggers

A trigger is an event that starts a workflow.

When a new contact is created

When a new contact is created

Runs the workflow automatically whenever a new contact is created in the account.

When a new category is created

When a new category is created

Runs the workflow automatically whenever a new category is created in the account.

When a new epic is created

When a new epic is created

Runs the workflow automatically whenever a new epic is created in the account.

When a new iteration is created

When a new iteration is created

Runs the workflow automatically whenever a new iteration is created in the account.

Request a new Trigger for WhautoChat

Do thisActions

Action is the task that follows automatically within your WhautoChat integrations.

Send WhatsApp Template

Send WhatsApp Template

Send a pre-approved WhatsApp template to a contact or phone number, optionally scheduling it for later.

Create Contact

Create Contact

Create a contact with name, phone number, and workspace. Optionally add stage, notes, custom fields, or tags (comma-separated; new tags are created automatically).

Find Contacts

Find Contacts

Search for contacts by name, phone number, workspace, channel, or tags and return matching results.

Update Contact

Update Contact

Update an existing contact's name, phone number, tags, stage, notes, and custom fields.

Create Story

Create Story

Create a story with title and workflow state. Optionally add description, owners, labels, tasks, deadline, custom fields.

Search Stories

Search Stories

Find stories in your Shortcut workspace using a text query or filters.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations WhautoChat
WhautoChat + Shortcut
WhautoChat logo

About WhautoChat

WhautoChat is an omnichannel automation platform for WhatsApp, Instagram, Messenger, Telegram, and web live chat. It unifies a shared team inbox, AI chatbots trained on your business data, no-code automation workflows, broadcast and segmentation, contact and lead management, CSAT and analytics, plus API and webhooks. Offered as Cloud SaaS or self-hosted with optional white-label editions.

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Integrations Shortcut
Shortcut + WhautoChat
Shortcut logo

About Shortcut

Shortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.

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Frequently Asked Questions

How do I connect WhautoChat and Shortcut?

Sign up for a free viaSocket account, then authorize both your WhautoChat and Shortcut accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between WhautoChat and Shortcut as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from WhautoChat to Shortcut?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shortcut. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where WhautoChat triggers actions in Shortcut, and a separate workflow where Shortcut triggers actions in WhautoChat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between WhautoChat and Shortcut. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire WhautoChat and Shortcut integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.