Integrate WhautoChat with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Teamwork Desk when When a new contact is created in WhautoChat
Assign Ticket in Teamwork Desk when When a new contact is created in WhautoChat
Get Ticket from Teamwork Desk when When a new contact is created in WhautoChat
Link tasks to ticket in Teamwork Desk when When a new contact is created in WhautoChat
Unassign Ticket in Teamwork Desk when When a new contact is created in WhautoChat
Start from a real workflow other teams are already running.
WhautoChat
When this happens...
When a new contact is created
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Get Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Search Customers
Search Tickets
Update Ticket
Create a Ticket
Find or Create Customer
Find or Create Ticket
List Canned Responses
List Companies
List Conversation Messages
List Conversations
List Customers
List Happiness Rating Options
List Help Doc Articles
List Inboxes
List Tickets
Get Logged In User
List Users
List Scheduled Emails
List Tags
List Ticket Reminders
List Ticket Activities
List Ticket Templates
List Time Logs
List Ticket Messages
Get Company
Get Canned Response
Get Customer
Get Tag
Get User
Get Inbox
Get Custom Field
List Happiness Ratings
List Thread Summaries
List Ticket Summaries
Create Customer in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowAssign Ticket in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowGet Ticket from Teamwork Desk when When a new contact is created in WhautoChat
Use this flowLink tasks to ticket in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowUnassign Ticket in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowUpdate Customer in Teamwork-desk when When a new contact is created in WhautoChat
Use this flowSearch Customers in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowSearch Tickets in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowUpdate Ticket in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowCreate a Ticket in Teamwork Desk when When a new contact is created in WhautoChat
Use this flowEverything you can automate between WhautoChat and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs the workflow automatically whenever a new contact is created in the account.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Action is the task that follows automatically within your WhautoChat integrations.
Send a pre-approved WhatsApp template to a contact or phone number, optionally scheduling it for later.
Create a contact with name, phone number, and workspace. Optionally add stage, notes, custom fields, or tags (comma-separated; new tags are created automatically).
Search for contacts by name, phone number, workspace, channel, or tags and return matching results.
Update an existing contact's name, phone number, tags, stage, notes, and custom fields.
Creates a new customer
Assigns a ticket to a specific team member.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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WhautoChat is an omnichannel automation platform for WhatsApp, Instagram, Messenger, Telegram, and web live chat. It unifies a shared team inbox, AI chatbots trained on your business data, no-code automation workflows, broadcast and segmentation, contact and lead management, CSAT and analytics, plus API and webhooks. Offered as Cloud SaaS or self-hosted with optional white-label editions.
Learn moreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSign up for a free viaSocket account, then authorize both your WhautoChat and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between WhautoChat and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where WhautoChat triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in WhautoChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between WhautoChat and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire WhautoChat and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.