Connect When I Work and LiveChat to Build Intelligent Automations

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When I Work

When this happens...

Choose an Action

LiveChat

Automatically do this!

Ready to use When I Work and LiveChat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your When I Work integrations.

Create an User

Create an User

Creates an employee, manager, or supervisor.

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Frequently Asked Questions

How do I start an integration between When I Work and LiveChat?

To start, connect both your When I Work and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in When I Work triggers actions in LiveChat (or vice versa).

Can we customize how data from When I Work is recorded in LiveChat?

Absolutely. You can customize how When I Work data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between When I Work and LiveChat?

The data sync between When I Work and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from When I Work to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between When I Work and LiveChat?

Yes, you can set conditional logic to control the flow of data between When I Work and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

When I Work

About When I Work

When I Work is an employee scheduling and time tracking software designed to streamline workforce management and enhance communication among teams. It provides tools for scheduling, attendance tracking, and time clock functionalities, catering to businesses seeking efficient shift planning and workforce management solutions.

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LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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