IntegrationsWhen I WorkMicrosoft Dynamics CRM
When I Work + Microsoft Dynamics CRM

Connect When I Work and Microsoft Dynamics CRM to Build Intelligent Automations

Choose a Trigger

When I Work

When this happens...

Choose an Action

Microsoft Dynamics CRM

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Account

New Account

Triggers when new account is created

New Contact

New Contact

Triggers when new contact is created

New Case/Incident

New Case/Incident

Triggers when new case/incident created

New Invoice

New Invoice

Triggers when new invoice is created

New Lead

New Lead

Triggers when new lead is created

New Opportunity

New Opportunity

Triggers when new opportunity is craeted

Do thisActions

Action is the task that follows automatically within your When I Work integrations.

Create an User

Create an User

Creates an employee, manager, or supervisor.

Create Account

Create Account

Creates a new account

Create Contact

Create Contact

Creates a new contact

Create Opportunity

Create Opportunity

Creates a new opportunity

Create Lead

Create Lead

Creates a new lead

Create Case/Incident

Create Case/Incident

Creates a new case/incident

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Frequently Asked Questions

How do I start an integration between When I Work and Microsoft Dynamics CRM?

To start, connect both your When I Work and Microsoft Dynamics CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in When I Work triggers actions in Microsoft Dynamics CRM (or vice versa).

Can we customize how data from When I Work is recorded in Microsoft Dynamics CRM?

Absolutely. You can customize how When I Work data is recorded in Microsoft Dynamics CRM. This includes choosing which data fields go into which fields of Microsoft Dynamics CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between When I Work and Microsoft Dynamics CRM?

The data sync between When I Work and Microsoft Dynamics CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from When I Work to Microsoft Dynamics CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between When I Work and Microsoft Dynamics CRM?

Yes, you can set conditional logic to control the flow of data between When I Work and Microsoft Dynamics CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

When I Work

About When I Work

When I Work is an employee scheduling and time tracking software designed to streamline workforce management and enhance communication among teams. It provides tools for scheduling, attendance tracking, and time clock functionalities, catering to businesses seeking efficient shift planning and workforce management solutions.

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Microsoft Dynamics CRM

About Microsoft Dynamics CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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