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Connect Wonderchat and MSG91

Integrate Wonderchat with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Popular Wonderchat + MSG91 flows

Start from a real workflow other teams are already running.

Choose a trigger

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Wonderchat

When this happens...

Choose an action

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MSG91

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between Wonderchat and MSG91.

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat Log

New Chat Log

Runs when new chat logs are created within a selected time window.

When a new inbound or outbound WhatsApp delivery report arrives

When a new inbound or outbound WhatsApp delivery report arrives

Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.

When an SMS is confirmed as delivered

When an SMS is confirmed as delivered

Runs the workflow automatically whenever an SMS sent from your account is confirmed as delivered.

When a new voice call is made or received

When a new voice call is made or received

Runs the workflow automatically whenever a new outbound or inbound voice call is made or received.

When an RCS message delivery report is received

When an RCS message delivery report is received

Runs the workflow automatically whenever a delivery report is received for a sent or received RCS message.

When an OTP is sent

When an OTP is sent

Runs the workflow automatically whenever an OTP is sent using MSG91's SendOTP service.

Do thisActions

Action is the task that follows automatically within your Wonderchat integrations.

Ask Chatbot a Question

Ask Chatbot a Question

Send a question to a chosen chatbot and get its reply. Set context, context URL, up to 5 images, or chatlog ID.

Update Message Feedback

Update Message Feedback

Update the feedback status for an individual message (thumbs up or thumbs down).

Update Chat Feedback

Update Chat Feedback

Update the feedback status for an individual message (thumbs up or thumbs down).

Add Pages

Add Pages

Add site pages to a chatbot by specifying chatbot ID, URLs, and optional session cookie.

Export Chat Logs

Export Chat Logs

Export chat logs for a selected chatbot; include messages, set limit, date range, or cursor.

Add Chat Log Tags

Add Chat Log Tags

Add comma-separated tags to a selected chat log.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect Wonderchat and MSG91?

Sign up for a free viaSocket account, then authorize both your Wonderchat and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Wonderchat and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Wonderchat to MSG91?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Wonderchat triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Wonderchat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Wonderchat and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Wonderchat and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.