Connect Woovi and FuseDesk to Build Intelligent Automations

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Woovi

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FuseDesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Do thisActions

Action is the task that follows automatically within your Woovi integrations.

Create a Charge Refund

Create a Charge Refund

Issue a full or partial refund for a charge using its correlation ID.

Create Charge

Create Charge

Create a new Woovi payment charge (PIX or overdue) and return the charge details.

Create a Pix QrCode Static

Create a Pix QrCode Static

Generate a static PIX QR code for a payment and return the QR image, BR code, and payment link.

Create a new Customer

Create a new Customer

Create a new customer in the system.

Create Contact

Create Contact

Creates a Contact

Create FuseDesk Case

Create FuseDesk Case

Create a new FuseDesk Case

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Frequently Asked Questions

How do I start an integration between Woovi and FuseDesk?

To start, connect both your Woovi and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Woovi triggers actions in FuseDesk (or vice versa).

Can we customize how data from Woovi is recorded in FuseDesk?

Absolutely. You can customize how Woovi data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Woovi and FuseDesk?

The data sync between Woovi and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Woovi to FuseDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Woovi and FuseDesk?

Yes, you can set conditional logic to control the flow of data between Woovi and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Woovi

About Woovi

Woovi makes it easy to create instant payments — including charges, subscriptions, PIX payments, and webhooks. Build faster, simplify workflows, and increase your revenue with seamless Woovi automation in ViaSocket.

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FuseDesk

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

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